Summary
The global Self Service Technology Market is expected to witness a CAGR of xx% over the forecast period 2020-2026 and is expected to reach US$ xx million in 2026, from US$ xx million in 2019.
Overview
Self Service Technology is any technology that makes the interaction between a user and a system completely automated. Self Service technologies are generally replacing traditional face-to-face customer interactions with the intention to make online service transactions much more convenient, accurate, and faster. The concept of self-service is a relatively new concept and was only introduced in the last two decades. The original idea is to allow the customer to do business with a company on their own terms and to do so from any location they desire, rather than being limited to the office or store locations. The global self-service technology market focuses on six regions namely North America, Latin America, Europe, Asia Pacific, Middle East, and Africa.
Market Drivers
Increasing demand for self-service machines and automated devices is expected to drive growth of the global self-service technology market during the forecast period. Self-service machines such as kiosks, vending machines, and ATMs have witnessed significant demand in the recent past worldwide due to technological advancements in these machines and remote management. For instance, in November 2019, EPIKInDiFi launched its Digital Self-service collection product ClickEz, which allows a highly engaging customer experience. Hence, such factors are expected to drive growth of the global self-service technology market during the forecast period. Furthermore, rising purchasing power of consumers is expected to propel the global self-service technology market growth over the forecast period.
Market Restraint
Concerns regarding data security are expected to hamper the global self-service technology market growth over the forecast period.
Regional Insights
Among regions, Asia Pacific is expected to witness robust growth in the global self-service technology market during the forecast period. This is owing to growing adoption of self-service systems such as ATMs, kiosks, and vending machines in the region. Furthermore, North America is expected to exhibit a lucrative growth rate, owing to increasing expenditure on self-assisted technologies in banks, transportation, and the hospitality sector.
Competitive Section
Major companies involved in the global self-service technology market Azkoyen Group, NCR Corporation, Crane Corp, Maas International, Euronet Worldwide, Kiosk Information System, Fujitsu, IBM, Glory Ltd., and HESS Cash Systems.
For instance, in March 2019, Source Technologies, a software developer, launched a 10-Series kiosk for retail banking stakeholders who are modernizing their retail branch network.
The Self Service Technology Market report highlights product development and growth strategies such as merger and acquisition adopted by market players along with SWOT Analysis, PEST and Porter’s Five Forces analyses of the Self Service Technology Market, which highlight the strengths, weaknesses, opportunities, and commination of key companies. Moreover, the report offers two distinct market forecasts, one from the perspective of the producer and another from that of the consumer.
The various contributors involved in the value chain of the product include manufacturers, suppliers, distributors, intermediaries, and customers.
The Key Manufacturers covered in this Report:-
- Azkoyen Group
- Crane Corp
- Euronet Worldwide
- Fujitsu
- Glory Ltd.
- HESS Cash Systems
- IBM
- Kiosk Information System
- Maas International
- NCR Corporation
By the Product Type, the market is primarily segmented into:
- Kiosks
- Vending Machines
- ATM
By Applications, the market is segmented into:
- Residential
- Commercial
- Industrial
The Report covers the following Regions:
- North America
- United States
- Canada
- Mexico
- Asia Pacific
- China
- Japan
- South Korea
- India
- Australia
- Indonesia
- Thailand
- Malaysia
- Philippines
- Vietnam
- Europe
- Germany
- France
- UK
- Italy
- Russia
- Central & South America
- Middle East & Africa
- Turkey
- GCC Countries
- Egypt
- South Africa
Objective of the Self Service Technology Market Report:
- To assess the size of the market by value and volume
- Analyze the Self Service Technology Market in terms of regions and major countries
- Highlight recent developments and trends in the market
- Offer perceptive data regarding major market players in terms of key developments, strategies, and product portfolio
- Determine share of the Self Service Technology Market in terms of various segments such as by product type, application, and end-user
- Offer accurate projection of the market for the forecast period using state-of –the-art tools and the current primary and secondary research approaches
- Discuss major factors that impact growth of the Self Service Technology Market
The Self Service Technology Market engages the readers with all pivotal approaches to understand their position in the industry based on revenue or sales growth. The report efficiently evaluates the Self Service Technology Market from various dimensions to deliver an end-product that is informative, elaborate, and accurate and includes detailed market segmentation, regional analysis, and competition in the market. The information in the report is backed by annual company reports, financial reports, press releases, regulatory databases, government documents, and statistical databases.
For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Key Stakeholders:
- Material suppliers/wholesalers
- Market Distributors/traders
- Regulatory bodies
- Research organizations, and consulting firms
- Commercial research & developments (R&D)
- Trade associations and industry bodies
- Importers and exporters
- End-use industries
Available Customizations:
Custom research is one of the most crucial components of the business strategy that helps an organization gain insight into specific business sector, aligned with its specific area of interest. Thus, SMI offers more accurate, pragmatic, and actionable information specifically tailored to suit your business needs.
Table of Contents
Self Service Technology Market Report by Company, Regions, Types and Applications, Global Status and Forecast to 2025
1 Industry Overview of Self Service Technology
1.1 Self Service Technology Market Overview
1.1.1 Self Service Technology Product Scope
1.1.2 Market Status and Outlook
1.2 Global Self Service Technology Market Size and Analysis by Regions
1.2.1 North America
1.2.2 Europe
1.2.3 China
1.2.4 Rest of Asia Pacific
1.2.5 Central & South America
1.2.6 Middle East & Africa
1.3 Self Service Technology Market by Type
1.3.1 Global Self Service Technology Revenue (Million US$) and Growth Comparison by Type (2014-2025)
1.3.2 Global Self Service Technology Revenue Market Share by Type in 2018
1.3.3 Kiosks
1.3.4 Vending Machines
1.3.5 ATM
1.4 Self Service Technology Market by End Users/Application
1.4.1 Residential
1.4.2 Commercial
1.4.3 Industrial
2 Global Self Service Technology Competition Analysis by Players
2.1 Global Self Service Technology Market Size (Million US$) by Players (2014-2019)
2.2 Competitive Status
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 Mergers & Acquisitions, Expansion Plans
3 Company (Top Players) Profiles and Key Data
3.1 Azkoyen Group
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Self Service Technology Revenue (Value) (2014-2019)
3.1.5 Recent Developments
3.2 Crane Corp
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Self Service Technology Revenue (Value) (2014-2019)
3.2.5 Recent Developments
3.3 Euronet Worldwide
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Self Service Technology Revenue (Value) (2014-2019)
3.3.5 Recent Developments
3.4 Fujitsu
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 Self Service Technology Revenue (Value) (2014-2019)
3.4.5 Recent Developments
3.5 Glory Ltd.
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 Self Service Technology Revenue (Value) (2014-2019)
3.5.5 Recent Developments
3.6 HESS Cash Systems
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 Self Service Technology Revenue (Value) (2014-2019)
3.6.5 Recent Developments
3.7 IBM
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 Self Service Technology Revenue (Value) (2014-2019)
3.7.5 Recent Developments
3.8 Kiosk Information System
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 Self Service Technology Revenue (Value) (2014-2019)
3.8.5 Recent Developments
3.9 Maas International
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 Self Service Technology Revenue (Value) (2014-2019)
3.9.5 Recent Developments
3.10 NCR Corporation
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 Self Service Technology Revenue (Value) (2014-2019)
3.10.5 Recent Developments
4 Global Self Service Technology Market Size by Type and Application (2014-2019)
4.1 Global Self Service Technology Market Size by Type (2014-2019)
4.2 Global Self Service Technology Market Size by Application (2014-2019)
4.3 Potential Application of Self Service Technology in Future
4.4 Top Consumer/End Users of Self Service Technology
5 North America Self Service Technology Development Status and Outlook
5.1 North America Self Service Technology Market Size (2014-2019)
5.2 North America Self Service Technology Market Size and Market Share by Players (2014-2019)
5.3 North America Self Service Technology Market Size by Application (2014-2019)
6 Europe Self Service Technology Development Status and Outlook
6.1 Europe Self Service Technology Market Size (2014-2019)
6.2 Europe Self Service Technology Market Size and Market Share by Players (2014-2019)
6.3 Europe Self Service Technology Market Size by Application (2014-2019)
7 China Self Service Technology Development Status and Outlook
7.1 China Self Service Technology Market Size (2014-2019)
7.2 China Self Service Technology Market Size and Market Share by Players (2014-2019)
7.3 China Self Service Technology Market Size by Application (2014-2019)
8 Rest of Asia Pacific Self Service Technology Development Status and Outlook
8.1 Rest of Asia Pacific Self Service Technology Market Size (2014-2019)
8.2 Rest of Asia Pacific Self Service Technology Market Size and Market Share by Players (2014-2019)
8.3 Rest of Asia Pacific Self Service Technology Market Size by Application (2014-2019)
9 Central & South America Self Service Technology Development Status and Outlook
9.1 Central & South America Self Service Technology Market Size (2014-2019)
9.2 Central & South America Self Service Technology Market Size and Market Share by Players (2014-2019)
9.3 Central & South America Self Service Technology Market Size by Application (2014-2019)
10 Middle East & Africa Self Service Technology Development Status and Outlook
10.1 Middle East & Africa Self Service Technology Market Size (2014-2019)
10.2 Middle East & Africa Self Service Technology Market Size and Market Share by Players (2014-2019)
10.3 Middle East & Africa Self Service Technology Market Size by Application (2014-2019)
11 Market Forecast by Regions and Application (2019-2025)
11.1 Global Self Service Technology Market Size by Regions (2019-2025)
11.1.1 North America Self Service Technology Revenue and Growth Rate (2019-2025)
11.1.2 Europe Self Service Technology Revenue and Growth Rate (2019-2025)
11.1.3 China Self Service Technology Revenue and Growth Rate (2019-2025)
11.1.4 Rest of Asia Pacific Self Service Technology Revenue and Growth Rate (2019-2025)
11.1.5 Central & South America Self Service Technology Revenue and Growth Rate (2019-2025)
11.1.6 Middle East & Africa Self Service Technology Revenue and Growth Rate (2019-2025)
11.2 Global Self Service Technology Market Size by Application (2019-2025)
11.3 The Market Drivers in Future
12 Self Service Technology Market Dynamics
12.1 Industry Trends
12.2 Market Drivers
12.3 Market Challenges
12.4 Porters Five Forces Analysis
13 Research Finding /Conclusion
14 Methodology and Data Source
14.1 Methodology/Research Approach
14.1.1 Research Programs/Design
14.1.2 Market Size Estimation
14.1.3 Market Breakdown and Data Triangulation
14.2 Data Source
14.2.1 Secondary Sources
14.2.2 Primary Sources
14.3 Disclaimer
14.4 Author List
List of Table
List of Tables and Figures
Figure Global Self Service Technology Market Size (Million USD) Status and Outlook (2014-2025)
Table Global Self Service Technology Market Size (Million USD) and Growth Rate by Regions (2014-2025)
Figure Global Self Service Technology Market Share by Regions (2014-2019)
Figure North America Self Service Technology Market Size (Million USD) and Growth Rate (2014-2019)
Figure Europe Self Service Technology Market Size (Million USD) and Growth Rate (2014-2019)
Figure China Self Service Technology Market Size (Million USD) and Growth Rate (2014-2019)
Figure Rest of Asia Pacific Self Service Technology Market Size (Million USD) and Growth Rate (2014-2019)
Figure Central & South America Self Service Technology Market Size (Million USD) and Growth Rate (2014-2019)
Figure Middle East & Africa Self Service Technology Market Size (Million USD) and Growth Rate (2014-2019)
Figure Global Self Service Technology Market Share by Type in 2018 & 2025
Figure Kiosks Market Size (Million USD) and Growth Rate (2014-2019)
Figure Vending Machines Market Size (Million USD) and Growth Rate (2014-2019)
Figure ATM Market Size (Million USD) and Growth Rate (2014-2019)
Table Global Self Service Technology Market Size (Million US$) Comparison by Application (2014-2025)
Figure Global Self Service Technology Market Share by Application in 2018 & 2025
Figure Self Service Technology Market Size (Million USD) and Growth Rate in Residential (2014-2019)
Figure Self Service Technology Market Size (Million USD) and Growth Rate in Commercial (2014-2019)
Figure Self Service Technology Market Size (Million USD) and Growth Rate in Industrial (2014-2019)
Table Global Self Service Technology Revenue (Million US$) by Players (2014-2019)
Table Global Self Service Technology Revenue Market Share by Players (2014-2019)
Eigure Self Service Technology Market Size Share by Players in 2018
Table Global Self Service Technology Manufacturers Market Concentration Ratio (CR5 and HHI)
Figure Global Top 5 Players Self Service Technology Market Share in 2018
Figure Global Top 10 Players Self Service Technology Market Share in 2018
Table Self Service Technology Key Players Product/Service
Table Mergers & Acquisitions, Expansion Plans
Table Azkoyen Group Basic Information List
Table Azkoyen Group Description and Business Overview
Table Azkoyen Group Self Service Technology Products, Services and Solutions
Table Revenue (Million US$) in Self Service Technology Business of Azkoyen Group (2014-2019)
Table Azkoyen Group Self Service Technology Recent Developments
Table Crane Corp Basic Information List
Table Crane Corp Description and Business Overview
Table Crane Corp Self Service Technology Products, Services and Solutions
Table Revenue (Million US$) in Self Service Technology Business of Crane Corp (2014-2019)
Table Crane Corp Self Service Technology Recent Developments
Table Euronet Worldwide Basic Information List
Table Euronet Worldwide Description and Business Overview
Table Euronet Worldwide Self Service Technology Products, Services and Solutions
Table Revenue (Million US$) in Self Service Technology Business of Euronet Worldwide (2014-2019)
Table Euronet Worldwide Self Service Technology Recent Developments
Table Fujitsu Basic Information List
Table Fujitsu Description and Business Overview
Table Fujitsu Self Service Technology Products, Services and Solutions
Table Revenue (Million US$) in Self Service Technology Business of Fujitsu (2014-2019)
Table Fujitsu Self Service Technology Recent Developments
Table Glory Ltd. Basic Information List
Table Glory Ltd. Description and Business Overview
Table Glory Ltd. Self Service Technology Products, Services and Solutions
Table Revenue (Million US$) in Self Service Technology Business of Glory Ltd. (2014-2019)
Table Glory Ltd. Self Service Technology Recent Developments
Table HESS Cash Systems Basic Information List
Table HESS Cash Systems Description and Business Overview
Table HESS Cash Systems Self Service Technology Products, Services and Solutions
Table Revenue (Million US$) in Self Service Technology Business of HESS Cash Systems (2014-2019)
Table HESS Cash Systems Self Service Technology Recent Developments
Table IBM Basic Information List
Table IBM Description and Business Overview
Table IBM Self Service Technology Products, Services and Solutions
Table Revenue (Million US$) in Self Service Technology Business of IBM (2014-2019)
Table IBM Self Service Technology Recent Developments
Table Kiosk Information System Basic Information List
Table Kiosk Information System Description and Business Overview
Table Kiosk Information System Self Service Technology Products, Services and Solutions
Table Revenue (Million US$) in Self Service Technology Business of Kiosk Information System (2014-2019)
Table Kiosk Information System Self Service Technology Recent Developments
Table Maas International Basic Information List
Table Maas International Description and Business Overview
Table Maas International Self Service Technology Products, Services and Solutions
Table Revenue (Million US$) in Self Service Technology Business of Maas International (2014-2019)
Table Maas International Self Service Technology Recent Developments
Table NCR Corporation Basic Information List
Table NCR Corporation Description and Business Overview
Table NCR Corporation Self Service Technology Products, Services and Solutions
Table Revenue (Million US$) in Self Service Technology Business of NCR Corporation (2014-2019)
Table NCR Corporation Self Service Technology Recent Developments
Table Global Self Service Technology Market Size by Type (2014-2019) (Million US$)
Figure Global Self Service Technology Revenue Market Share by Type in 2018
Table Global Self Service Technology Market Size by Application (2014-2019) (Million US$)
Figure Global Self Service Technology Revenue Market by Application in 2018
Table Top Consumer/End Users of Self Service Technology
Figure North America Self Service Technology Market Size and Growth Rate(2014-2019) (Million USD)
Table North America Self Service Technology Market Size by Players (2014-2019)(Million US$)
Figure North America Self Service Technology Market Size Share by Players in 2018
Table North America Self Service Technology Market Size by Application (2014-2019) (Million US$)
Figure North America Self Service Technology Revenue Market Share by Application (2014-2019)
Figure North America Self Service Technology Market Size Share by Application in 2018
Figure Europe Self Service Technology Market Size and Growth Rate(2014-2019) (Million USD)
Table Europe Self Service Technology Market Size by Players (2014-2019)(Million US$)
Figure Europe Self Service Technology Market Size Share by Players in 2018
Table Europe Self Service Technology Market Size by Application (2014-2019) (Million US$)
Figure Europe Self Service Technology Revenue Market Share by Application (2014-2019)
Figure Europe Self Service Technology Market Size Share by Application in 2018
Figure China Self Service Technology Market Size and Growth Rate(2014-2019) (Million USD)
Table China Self Service Technology Market Size by Players (2014-2019)(Million US$)
Figure China Self Service Technology Market Size Share by Players in 2018
Table China Self Service Technology Market Size by Application (2014-2019) (Million US$)
Figure China Self Service Technology Revenue Market Share by Application (2014-2019)
Figure China Self Service Technology Market Size Share by Application in 2018
Figure Rest of Asia Pacific Self Service Technology Market Size and Growth Rate(2014-2019) (Million USD)
Table Rest of Asia Pacific Self Service Technology Market Size by Players (2014-2019)(Million US$)
Figure Rest of Asia Pacific Self Service Technology Market Size Share by Players in 2018
Table Rest of Asia Pacific Self Service Technology Market Size by Application (2014-2019) (Million US$)
Figure Rest of Asia Pacific Self Service Technology Revenue Market Share by Application (2014-2019)
Figure Rest of Asia Pacific Self Service Technology Market Size Share by Application in 2018
Figure Central & South America Self Service Technology Market Size and Growth Rate(2014-2019) (Million USD)
Table Central & South America Self Service Technology Market Size by Players (2014-2019)(Million US$)
Figure Central & South America Self Service Technology Market Size Share by Players in 2018
Table Central & South America Self Service Technology Market Size by Application (2014-2019) (Million US$)
Figure Central & South America Self Service Technology Revenue Market Share by Application (2014-2019)
Figure Central & South America Self Service Technology Market Size Share by Application in 2018
Figure Middle East & Africa Self Service Technology Market Size and Growth Rate(2014-2019) (Million USD)
Table Middle East & Africa Self Service Technology Market Size by Players (2014-2019)(Million US$)
Figure Middle East & Africa Self Service Technology Market Size Share by Players in 2018
Table Middle East & Africa Self Service Technology Market Size by Application (2014-2019) (Million US$)
Figure Middle East & Africa Self Service Technology Revenue Market Share by Application (2014-2019)
Figure Middle East & Africa Self Service Technology Market Size Share by Application in 2018
Figure Global Self Service Technology Market Size and Growth Rate (Value) (2019-2025) (Million US$)
Table Global Self Service Technology Market Size by Regions (2019-2025) (Million US$)
Figure Global Self Service Technology Market Size Share by Regions (2019-2025)
Figure Global Self Service Technology Market Size Share by Regions in 2025
Figure North America Self Service Technology Revenue (Million USD) and Growth Rate (2019-2025)
Figure Europe Self Service Technology Revenue (Million USD) and Growth Rate (2019-2025)
Figure China Self Service Technology Revenue (Million USD) and Growth Rate (2019-2025)
Figure Rest of Asia Pacific Self Service Technology Revenue (Million USD) and Growth Rate (2019-2025)
Figure Central & South America Self Service Technology Revenue (Million USD) and Growth Rate (2019-2025)
Figure Middle East & Africa Self Service Technology Revenue (Million USD) and Growth Rate (2019-2025)
Table Global Self Service Technology Market Size by Application (2019-2025) (Million USD)
Figure Global Self Service Technology Market Size by Application (2019-2025)
Figure Global Self Service Technology Market Size by Application in 2025
Table Global Self Service Technology Market Size by Type (2019-2025) (Million US$)
Figure Global Self Service Technology Market Size by Type (2019-2025)
Figure Global Self Service Technology Market Size by Type in 2025
Table Market Top Trends
Table Key Drivers: Impact Analysis (2019-2025)
Table Key Challenges
Figure Porter's Five Forces Analysis
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
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