The latest update of “Global Conversational AI Market” released by Stratagem Market Insights, forecasts further growth in the global supply and demand. The market report builds upon our previous iteration and the new release reinforces the sentiment that the 2021-2028 period is expected to be a promising period for the global Conversational AI Market.
Overview of the Conversational AI Market:
The idea of inanimate objects exhibiting intelligence is not a recent one. Throughout history, the idea of intelligent machines has existed. Greek god Hephaestus is said to have forged robot-like servants from gold, and Egyptian engineers created statues of gods, which could be animated by priests. These concepts have helped lay the foundation for concepts in Conversational AI, such as general knowledge representation.
Conversational AI is not only limited to solving problems, but it can improve business intelligence by automating tasks that previously required human intervention. Many of these tasks require constant monitoring and adjustment, so it's important to have humans on hand to make human decisions. In addition, Conversational AI is not transparent enough in its conclusions and feedback loops, so the human expert must still intervene.
Growing demand for AI-powered customer support services is a key factor driving growth of the Conversational AI market. Deployment of omnichannel and reduced of chatbot development are other major factor augmenting growth of the market. For instance, in September 2021, Lenovo announced the launch of India’s first PC omni channel platform – Lenovo OnDemand. This virtual store is an amalgamation of the two major shopping avenues -Lenovo.com and its ~400+ stores across ~200 cities in India Moreover, growing demand for AI-based chatbots in order to stay informed and connected during Covid-19 pandemic is also projected to accelerate growth of the market.
North America is expected to witness significant growth over the forecast period owing to the strong presence of key players in the region and launch of new &advanced technology. For instance, in January 2021, Visionstate Corp. has announce the soft launch of its new ViCCi 2.0 customer service kiosk powered by state-of-the-art conversational chatbot artificial intelligence (AI).
Key Developments:
- In July 2020, ALTR, an advanced data governance and protection technology developer, has launched a new partner program empowering SIs, OEMs, small consulting firms, and developers that co-sell, refer-sell, or implement ALTR Data Security-as-a-Service (DSaaS)
- In May 2021, Microsoft launched its first features in a customer product powered by GPT-3, the powerful natural language model developed by OpenAI, which will help users build apps without needing to know how to write computer code or formulas
- In September 2021, Swoop, the marketer in AI-generated digital audiences for healthcare, announced the release of its newest product offerings that uncover optimal healthcare provider (HCP) influencers for life sciences companies.
Market Estimation:
The data processed and validated in secondary and primary research is analyzed to compute market estimation statistics. It involves market breakdown, bottom-up, and top-down research. Our research team considers macroeconomic factors to forecast a comprehensive statistical time series. Each data point is validated through the process data triangulation method to derive the final market estimation.
COVID-19 Impact:
The updated report, free extract available, comes with an option to access premium features that covers extensive past, current, and future data. Other valuable updates to the global Conversational AI Market report include a reviewed and refined pricing model for manufacturing and launch prices. The report incorporates new content to help give decision-makers key knowledge about the market and offers up-to-date forecasts accounting for the economic situation and impact of COVID-19.
Market Competition Assessment:
The Conversational AI Market is observed as the most diversified and competitive market comprising a large number of players. The market is dominated by several players, depending on their major competencies. The key players in this market are
- Amazon Web Services, Inc.
- Artificial Solutions Holding ASH AB
- Baidu, Inc.
- Conversica Inc.
- Haptik
- IBM Corporation
- Microsoft Corporation
- Oracle Corporation
- Google LLC
- SAP ERP
Segments Covered in the Report:
This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2028. For the purpose of this study, Stratagem Market Insights has segmented the global Conversational AI Market report on the basis of Types, Applications, and Regions.
By Product Type, the market is primarily segmented into:
- Platform
- Services
- Support and Maintenance
- Training and Consulting
- System Integration
By Applications, the market is segmented into:
- Machine Learning
- Deep Learning
- NLP
- Automated Speech Recognition
The report covers the following Regions:
- North America
- Latin America
- Europe
- Asia Pacific
- Africa
- Middle East
Primary Research Insights:
The process of primary research starts with the verification and validation of every detail obtained in secondary research. This is done with the help of industry experts and in-house analysts who check the authentication of the data. Stratagem Market Insights also ensures that our research is not restricted by certain boundaries, which is why we consult each individual in the value chain including raw materials suppliers, local vendors, wholesale dealers, distributors, etc. We also make sure that every detail provided in the document will hold a certain value and it will not be trivial information. Moreover, current market trends, growth opportunities, drivers, and restraints are computed in primary research only.
The Report Sheds Light on Various Aspects of the Market, Some of the important ones are:
- What can be the best investment choices for venturing into new product and service lines?
- Which regions might see the demand maturing in certain segments in near future?
- Which government regulations might challenge the status of key regional markets?
- What are some of the value-grab opportunities in various segments?
- What will be the barrier to entry for new players in the market?
Why You Should Buy This Report:
- The report provides an all-inclusive environment of the analysis for the market
- In-depth secondary research and primary interviews
- Impact of various social, political, and economic factors
- Porter’s Five Forces Analysis
- Competitive Landscape
Available Customizations:
Custom research is one of the most crucial components of the business strategy that helps an organization gain insight into a specific business sector, aligned with its specific area of interest. Thus, SMI offers more accurate, pragmatic, and actionable information specifically tailored to suit your business needs.
Table of Content
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Conversational AI Market Revenue
1.4 Market Analysis by Type
1.5 Market by Application
1.5.1 Global Conversational AI Market Share by Application: 2021 VS 2028
1.6 Coronavirus Disease 2019 (Covid-19) Impact: Conversational AI Market
1.6.1 How the Covid-19 is Affecting the Conversational AI Market
1.6.1.1 Conversational AI Market Business Impact Assessment - Covid-19
1.6.2 Market Trends and Conversational AI Market Potential Opportunities in the COVID-19 Landscape
1.6.3 Measures / Proposal against Covid-19
1.6.3.1 Government Measures to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered
2 Global Growth Trends by Regions
2.1 Conversational AI Market Perspective (2015-2028)
2.2 Conversational AI Market Growth Trends by Regions
2.2.1 Conversational AI Market Size by Regions: 2015 VS 2021 VS 2028
2.2.2 Conversational AI Market Historic Market Share by Regions (2015-2021)
2.2.3 Conversational AI Market Forecasted Market Size by Regions (2021-2028)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porters Five Forces Analysis
2.3.5 Conversational AI Market Growth Strategy
2.3.6 Primary Interviews with Key Conversational AI Market Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top Conversational AI Market Players by Market Size
3.1.1 Global Top Conversational AI Market Players by Revenue (2015-2021)
3.1.2 Global Conversational AI Market Revenue Market Share by Players (2015-2021)
3.1.3 Global Conversational AI Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Conversational AI Market Concentration Ratio
3.2.1 Global Conversational AI Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by Conversational AI Market Revenue in 2019
3.3 Conversational AI Market Key Players Head office and Area Served
3.4 Key Players Conversational AI Market Product Solution and Service
3.5 Date of entering into Conversational AI Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type (2015-2028)
4.1 Global Conversational AI Market Historic Market Size by Type (2015-2021)
4.2 Global Conversational AI Market Forecasted Market Size by Type (2021-2028)
5 Conversational AI Market Breakdown Data by Application (2015-2028)
5.1 Global Conversational AI Market Size by Application (2015-2021)
5.2 Global Conversational AI Market Forecasted Market Size by Application (2021-2028)
6 North America
6.1 North America Conversational AI Market Size (2015-2021)
6.2 Conversational AI Market Key Players in North America (2019-2021)
6.3 North America Conversational AI Market Size by Type (2015-2021)
6.4 North America Conversational AI Market Size by Application (2015-2021)
7 Europe
7.1 Europe Conversational AI Market Size (2015-2021)
7.2 Conversational AI Market Key Players in Europe (2019-2021)
7.3 Europe Conversational AI Market Size by Type (2015-2021)
7.4 Europe Conversational AI Market Size by Application (2015-2021)
8 China
8.1 China Conversational AI Market Size (2015-2021)
8.2 Conversational AI Market Key Players in China (2019-2021)
8.3 China Conversational AI Market Size by Type (2015-2021)
8.4 China Conversational AI Market Size by Application (2015-2021)
9 Japan
9.1 Japan Conversational AI Market Size (2015-2021)
9.2 Conversational AI Market Key Players in Japan (2019-2021)
9.3 Japan Conversational AI Market Size by Type (2015-2021)
9.4 Japan Conversational AI Market Size by Application (2015-2021)
10 Southeast Asia
10.1 Southeast Asia Conversational AI Market Size (2015-2021)
10.2 Conversational AI Market Key Players in Southeast Asia (2019-2021)
10.3 Southeast Asia Conversational AI Market Size by Type (2015-2021)
10.4 Southeast Asia Conversational AI Market Size by Application (2015-2021)
11 India
11.1 India Conversational AI Market Size (2015-2021)
11.2 Conversational AI Market Key Players in India (2019-2021)
11.3 India Conversational AI Market Size by Type (2015-2021)
11.4 India Conversational AI Market Size by Application (2015-2021)
12 Central & South America
12.1 Central & South America Conversational AI Market Size (2015-2021)
12.2 Conversational AI Market Key Players in Central & South America (2019-2021)
12.3 Central & South America Conversational AI Market Size by Type (2015-2021)
12.4 Central & South America Conversational AI Market Size by Application (2015-2021)
13 Key Players Profiles
13.1 Company Details
13.2 Business Overview and Its Total Revenue
13.3 Conversational AI Market Introduction
13.4 Conversational AI Market Business (2015-2021)
13.5 Recent Development
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of Table
Table 1. Conversational AI Market Key Market Segments
Table 2. Key Players Covered: Ranking by Conversational AI Market Revenue
Table 3. Ranking of Global Top Conversational AI Market Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Conversational AI Market Size Growth Rate by Type (US$ Million): 2021 VS 2028
Table 5. COVID-19 Impact Global Market
Table 6. Opportunities and Trends for Conversational AI Market Players in the COVID-19 Landscape
Table 7. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 8. Key Regions/Countries Measures against Covid-19 Impact
Table 9. Proposal for Conversational AI Market Players to Combat Covid-19 Impact
Table 10. Global Conversational AI Market Size Growth by Application (US$ Million): 2021 VS 2028
Table 11. Global Conversational AI Market Size by Regions (US$ Million): 2021 VS 2028
Table 12. Global Conversational AI Market Size by Regions (2015-2021) (US$ Million)
Table 13. Global Conversational AI Market Share by Regions (2015-2021)
Table 14. Global Conversational AI Market Forecasted Market Size by Regions (2021-2028) (US$ Million)
Table 15. Global Conversational AI Market Share by Regions (2021-2028)
Table 16. Market Top Trends
Table 17. Key Drivers: Impact Analysis
Table 18. Key Challenges
Table 19. Conversational AI Market Growth Strategy
Table 20. Main Points Interviewed from Key Conversational AI Market Players
Table 21. Global Conversational AI Market Revenue by Players (2015-2021) (Million US$)
Table 22. Global Conversational AI Market Share by Players (2015-2021)
Table 23. Global Top Conversational AI Market Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Conversational AI Market as of 2019)
Table 24. Global Conversational AI Market by Players Market Concentration Ratio (CR5 and HHI)
Table 25. Key Players Headquarters and Area Served
Table 26. Key Players Conversational AI Market Product Solution and Service
Table 27. Date of entering into Conversational AI Market
Table 28. Mergers & Acquisitions, Expansion Plans
Table 29. Global Conversational AI Market Size by Type (2015-2021) (Million US$)
Table 30. Global Conversational AI Market Size Share by Type (2015-2021)
Table 31. Global Conversational AI Market Revenue Market Share by Type (2021-2028)
Table 31. Global Conversational AI Market Size Share by Application (2015-2021)
Table 33. Global Conversational AI Market Size by Application (2015-2021) (Million US$)
Table 34. Global Conversational AI Market Size Share by Application (2021-2028)
Table 35. North America Key Players Conversational AI Market Revenue (2019-2021) (Million US$)
Table 36. North America Key Players Conversational AI Market Share (2019-2021)
Table 37. North America Conversational AI Market Size by Type (2015-2021) (Million US$)
Table 38. North America Conversational AI Market Share by Type (2015-2021)
Table 39. North America Conversational AI Market Size by Application (2015-2021) (Million US$)
Table 40. North America Conversational AI Market Share by Application (2015-2021)
Table 41. Europe Key Players Conversational AI Market Revenue (2019-2021) (Million US$)
Table 42. Europe Key Players Conversational AI Market Share (2019-2021)
Table 43. Europe Conversational AI Market Size by Type (2015-2021) (Million US$)
Table 44. Europe Conversational AI Market Share by Type (2015-2021)
Table 45. Europe Conversational AI Market Size by Application (2015-2021) (Million US$)
Table 46. Europe Conversational AI Market Share by Application (2015-2021)
Table 47. China Key Players Conversational AI Market Revenue (2019-2021) (Million US$)
Table 48. China Key Players Conversational AI Market Share (2019-2021)
Table 49. China Conversational AI Market Size by Type (2015-2021) (Million US$)
Table 50. China Conversational AI Market Share by Type (2015-2021)
Table 51. China Conversational AI Market Size by Application (2015-2021) (Million US$)
Table 52. China Conversational AI Market Share by Application (2015-2021)
Table 53. Japan Key Players Conversational AI Market Revenue (2019-2021) (Million US$)
Table 54. Japan Key Players Conversational AI Market Share (2019-2021)
Table 55. Japan Conversational AI Market Size by Type (2015-2021) (Million US$)
Table 56. Japan Conversational AI Market Share by Type (2015-2021)
Table 57. Japan Conversational AI Market Size by Application (2015-2021) (Million US$)
Table 58. Japan Conversational AI Market Share by Application (2015-2021)
Table 59. Southeast Asia Key Players Conversational AI Market Revenue (2019-2021) (Million US$)
Table 60. Southeast Asia Key Players Conversational AI Market Share (2019-2021)
Table 61. Southeast Asia Conversational AI Market Size by Type (2015-2021) (Million US$)
Table 62. Southeast Asia Conversational AI Market Share by Type (2015-2021)
Table 63. Southeast Asia Conversational AI Market Size by Application (2015-2021) (Million US$)
Table 64. Southeast Asia Conversational AI Market Share by Application (2015-2021)
Table 65. India Key Players Conversational AI Market Revenue (2019-2021) (Million US$)
Table 66. India Key Players Conversational AI Market Share (2019-2021)
Table 67. India Conversational AI Market Size by Type (2015-2021) (Million US$)
Table 68. India Conversational AI Market Share by Type (2015-2021)
Table 69. India Conversational AI Market Size by Application (2015-2021) (Million US$)
Table 70. India Conversational AI Market Share by Application (2015-2021)
Table 71. Central & South America Key Players Conversational AI Market Revenue (2019-2021) (Million US$)
Table 72. Central & South America Key Players Conversational AI Market Share (2019-2021)
Table 73. Central & South America Conversational AI Market Size by Type (2015-2021) (Million US$)
Table 74. Central & South America Conversational AI Market Share by Type (2015-2021)
Table 75. Central & South America Conversational AI Market Size by Application (2015-2021) (Million US$)
Table 76. Central & South America Conversational AI Market Share by Application (2015-2021)
Table 77. Company Details
Table 78. Business Overview
Table 79. Product details
Table 80. Revenue in Conversational AI Market Business (2015-2021) (Million US$)
Table 81. Recent Development
List of Figures
Figure 1. Global Conversational AI Market Share by Type: 2021 VS 2028
Figure 2. Global Conversational AI Market Share by Application: 2021 VS 2028
Figure 3. Emergency Care Case Studies
Figure 4. Outpatient Facilities Case Studies
Figure 5. Hospitals Case Studies
Figure 6. Home Healthcare Facilities Case Studies
Figure 7. Conversational AI Market Report Years Considered
Figure 8. Global Conversational AI Market Size YoY Growth 2015-2028 (US$ Million)
Figure 9. Global Conversational AI Market Share by Regions: 2021 VS 2028
Figure 10. Global Conversational AI Market Share by Regions (2021-2028)
Figure 11. Porter's Five Forces Analysis
Figure 12. Global Conversational AI Market Share by Players in 2019
Figure 13. Global Top Conversational AI Market Players by Company Type (Tier 1, Tier 2, and Tier 3) (based on the Revenue in Conversational AI Market as of 2019
Figure 14. The Top 10 and 5 Players Market Share by Conversational AI Market Revenue in 2019
Figure 15. North America Conversational AI Market Size YoY Growth (2015-2021) (Million US$)
Figure 16. Europe Conversational AI Market Size YoY Growth (2015-2021) (Million US$)
Figure 17. China Conversational AI Market Size YoY Growth (2015-2021) (Million US$)
Figure 18. Japan Conversational AI Market Size YoY Growth (2015-2021) (Million US$)
Figure 19. Southeast Asia Conversational AI Market Size YoY Growth (2015-2021) (Million US$)
Figure 20. India Conversational AI Market Size YoY Growth (2015-2021) (Million US$)
Figure 21. Central & South America Conversational AI Market Size YoY Growth (2015-2021) (Million US$)
Figure 22. Bottom-up and Top-down Approaches for This Report
Figure 23. Data Triangulation
Figure 24. Key Executives Interviewed
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